The grainy cellphone video quickly went viral. It showed a woman at a North Texas grocery store who had a meltdown after a store employee asked her to wear a mask inside the store.

The video showed the woman, waiting in the checkout lane, unleashing a profanity-laced tirade while snatching groceries out of her cart and tossing them on the floor. She eventually stormed out.

It was just one example of retail workers reluctantly becoming enforcers of public health guidelines. These workers, in addition to their regular duties, often must confront customers who refuse to wear masks or to maintain social distance from fellow shoppers.

To read the full story, checkout the original version on the City of Fort Worth website.